About me
Ko Maungatautari tōku maunga
Ko Rangitikei tōku awa
Ko Tainui tōku waka
Ko Raukawa tōku iwi
Ko Parewahawaha tōku marae me te hapu
Nō Aotearoa me te Netherlands ahau
Ko Wereta te whanau o tōku pāpā
Ko Nes to te whanau o tōku māmā
Ko Lauren Skogstad ahau.
Kia ora, I’m a strategic thinker with a hint of artistic flair who loves to build meaningful and culturally authentic experiences that enrich people’s everyday lives. I believe in the power of strong partnerships, collaborative design and people based problem solving.
In my 16+ years of design and creative experience, I’ve had the pleasure of working with many organisations such as Te Papa Tongarewa, NZ Customs Service, Ministry for Social Development, Tertiary Education Commission, ANZ, Adairs, Jetstar, RMIT, Holden and Wesley College.
As the Head of Experience at Te Pipītanga, Springload I manage the strategy, research, content and design department.
On project work, I thrive in the initial discovery phase. During this phase we conduct activities to set the direction of the product including; research across multiple methodologies, workshop facilitation with clients, customer journey mapping, sketch prototyping, setting product vision & design principles, concept design development, system design and pattern library foundations.
I love working alongside our clients, taking them on the journey, while ensuring the team feel at ease with a strong sense of direction.
While supporting projects, we work together to maintain our strategy, research, design and content practice. Recently we have been exploring how we can fold a kaupapa Māori approach to how we work along with conceptual thinking woven throughout the entire experience.
In my spare time, I'm a pianist, performance artist, runner and maker of many creative things.
Selected awards and accomplishments
Nominated for the Te-hapori-matihiko-awards
New Zealand Cartographic Society Award for Best Map Design (2019)
AGDA Awards: Merit, Digital / Kiosk (2019)
DINZ Best Awards: Finalist, Digital Products (2019)
DINZ Best Awards: Finalist, User Experience (2019)
Live interview on Māori television on te reo Māori in digital products
Honoree: Webby Awards Best Visual Design Aesthetic
ADMA Winner: Best Customer Experience, UX, Interface & Navigation Design
The One Merit Award: Finalist - UX/UI - Web User Experience
Dentsu - Innovation Global Award - Most Innovative Use of Technology
Work Experience
June 2021 - Present
April 2018 - June 2021
Jun 2016 - April 2018
Oct 2013 - Jun 2016
Mar 2015 - Jun 2015
Aug 2013 - Oct 2013
Feb 2013 - Aug 2013
Oct 2011 - Dec 2012
Jun 2010 - Oct 2011
Jun 2007 - Feb 2009
Head of Experience at Te Pipītanga, Springload
Experience Director at Te Pipītanga, Springload
Associate Design Director at Isobar
Senior Designer at Isobar
Interior Design Tutor at Monash
Designer at Black Magic
Freelance Digital Designer at IE Agency
Designer at School for Startups
Designer at University of the Arts London
Designer at 3months.com
What people say about me
Lauren is a highly talented CX leader and UX / UI Designer who spearheaded the largest and most complex projects during my time at Springload. She is amazing with clients, building trust quickly through storytelling, collaborative problem-solving and strong execution. She is razor-sharp, highly creative and gets to the heart of any problem quickly. She’s a strong people leader, with high EQ and is comfortable presenting strategy at an executive level. Lauren is warm and compassionate, with a sharp wit and was a lot of fun to work with. Lauren's involvement in any project virtually guaranteed its success, and, in my experience, she remains the most outstanding UX designer I've ever worked with I would highly recommend her for your team.
Logan Hodgson, Head of Client Services at Springload
Lauren is an astonishingly good manager and a beautiful people person. She knows how to get right to the heart of complex business and customer challenges, and come up with a plan to make things better. She's great at guiding stakeholders, leading teams, and using her incisive intelligence and people skills to get things done.
Ruth Hendry, Content Director at Springload
Wesley was in a state and needed pulling together into something awesome. She has just OWNED IT. Brought everyone together, knows exactly what to do, totally leading the project, and has made everyone feel excited and positive again. Her enthusiasm is infectious. She is an absolute legend and such an asset to Isobar!! I love working with Lauren!
Davina Gifford, Experience Designer, Isobar
Lauren has been amazing on Foxtel. I've never seen a designer own a meeting room, develop business and dazzle a client like Lauren does. Please can we keep her in Sydney?!
Eliane Loke, Account Manager, Isobar
Lauren is one of the best creative leads I ever worked with! She is very professional and never compromises on quality. Lauren has amazing ability to understand and design complex large systems while still taking care of the smallest detail. She always strives to build meaningful relationships with the team as well as the client. Lauren is a natural born leader and I am very glad I had an opportunity to work with her!
Olga Sa, Senior Project Manager, Isobar